This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Relevant policies and procedures relating to access and egress including

organisation policies and procedures

stateterritory and local policies and procedures

OHS policies and procedures

Dangers associated with various hazardous situations

Combating agency for hazard control

Client care under circumstances requiring complex access and egress procedures

Relevant equipment and its uses including specialist equipment

Factors which may affect safe accessegress and client welfare

Essential skills

It is critical that the candidate demonstrate the ability to

Develop and implement accessegress plans under a variety of emergency conditions including conditions requiring specialist equipment andor procedures

Demonstrate

proper use of various types of accessegress equipment including specialist equipment in a variety of situations

recognition that client personnel and bystander welfare is paramount in access and egress procedures

recognition and observance of OHS requirements

ingenuity in overcoming difficult accessegress situations

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Use problem solving skills including

using available resources innovatively

analysing information quickly

making decisions that ensure client welfare and their safe accessegress in an emergency situation

Use oral communication skills language competence required to fulfil job roles as specified by the organisation including

asking questions

active listening

asking for clarification from client andor other persons at the scene

negotiating solutions

effectively communicating instructions to a wide range of people

acknowledging and responding to a range of views

Use written communication skills literacy competence required to fulfil job roles as specified by organisation including

reading and understanding incident reports and case management materials

preparing handover reports for staff from associated services andor receiving agencies

Use interpersonal skills including

working with others

relating to persons from differing cultural social and religious backgrounds

Apply effective stress management techniquesskills

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence must include observation of performance in the workplace or in a simulated work situation

Where for reasons of safety assessment takes place away from the workplace simulations should be used to represent workplace conditions as closely as possible

Evidence must include demonstration over a period of time to ensure consistency of performance

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

Obstacles affecting access and egress may include, but are not limited to:

Emergency situation may include but is not limited to:

Procedures necessary to overcome obstacles may include, but are not limited to:

Equipment to enable safe access and egress may include but is not limited to:

Modes of transport may include, but are not limited to: